At Grace's Carrot Cake, we pride ourselves on our quality products. We spare no expense in making decadent yet wholesome desserts for you. We want you to receive it with as much love as we make it.
We will always strive to ensure safe packaging, shipping our products from our NY kitchen to all over the country. However, unfortunately, some shipping mishaps are outside of our control. This may be due to acts of God, weather or delivery service delays. While we send all packages with priority shipping options, delays may still occur. You will be notified when your product(s) ships, however your arrival date cannot be guaranteed.
Please note we ship our products on Mondays and Wednesdays.
Orders made Sunday to Tuesday (by 12 PM EST) ship on Wednesdays.
Orders made Tuesday (after 12 PM EST) to Saturday (by 11:59 PM EST) ship on Mondays.
- We currently use UPS 2nd Day Air for all shipping.
- To learn more about UPS 2nd Day Air, visit here
- All shipping prices are based on carrier, final weight of products with shipping materials and/or delivery zones.
- Orders cannot be shipped to P.O. Boxes.
If you need your order by a special date, please (1) let us know your special date in the notes (2) place your order at least 7 days prior to the date to accommodate any potential delivery delays.
For holidays, due to high volume with our shipping providers, we suggest ordering at least 10 days prior to the holiday.
Grace's Carrot Cake (Dining With Grace, Inc.) is not responsible for any delays in delivery due to high package volume, weather, mechanical errors, strikes, acts of God, or inaccurate shipping information. We also do not require signatures so please ensure someone is home to properly receive and store the package.
Please ensure all shipping information is correct when submitting your order as orders will not be re-routed once shipping has been initiated.
We have a strict no return or refund policy once items have shipped.
Cancellations are honored if requested within 24 hours of placing the order.
Thank you and please feel free to contact us with any questions.